Return Policy

RETURN POLICY


**NO EXCHANGES DUE TO COVID REGULATIONS

ONLY INSTANCE IF PACKAGE WAS NEVER OPENED
1. Merchandise must be unworn and unwashed. We cannot accept returns of items that have been damaged, worn, soiled, and without clothing tags. Items must be in a condition suitable for resale.
2. Merchandise must have all tags and remain in original packaging
3. We reserve the right to refuse any exchange that does not meet our requirements including any signs of wear, the smell of fragrances and smoke.
4. Customer is responsible for shipping fees to send the order back to TyLuxe
5. Shipping fees are non refundable.
6. We diligently inspects all items before shipping; therefore, damaged merchandise is unlikely. Any returned items will be inspected for signs of wear or smoke, and in the event that the item does not match the original condition, the buyer will not receive a store credit.
**Please include your original packing slip so we know who you are. If you've misplaced your packing slip no worries, you may enclose a note with your full name and/or order number and indicate if you'd like to exchange an item for a different size or print
If you meet the return/exchange requirements please ship item(s) to:
3000 Old Alabama Road Suite 119-356
Alpharetta, GA 30022
RETURN PROCESSING TIME Upon receipt of your package, your return for a store credit will be processed within 3-4 business days. You will be notified via email once your return has been processed.

Loading...